Store Policies

Refund Policy:

Physical items returned unused and in new condition within 30-days of purchase will receive a full refund.  No refunds on digital/downloadable items.

Statement of Privacy:

Leadership Transformations is committed to protecting your privacy. This Statement of Privacy applies to Leadership Transformations Web site and governs data collection and usage at all Leadership Transformations sites and services; it does not apply to other online or offline sites, products or services.

Collection of your Personal Information

As an E-commerce Web site, Leadership Transformations collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by Leadership Transformations is used solely for the purpose of billing and shipping your online purchases. Leadership Transformations does not collect any information about your computer hardware and software. 

Use of your Personal Information

Leadership Transformations collects and use your personal information to process product orders and deliver the products requested. It is possible that Leadership Transformations may also use personal information to inform you of other products or services available from Leadership Transformations and its affiliates. Leadership Transformations may also contact you regarding reviews of previous products you have purchased for the benefit of others like you.

Leadership Transformations does not sell, rent or lease its customer lists to third parties.

Leadership Transformations does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Leadership Transformations may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Leadership Transformations or the site; (b) protect and defend the rights or property of Leadership Transformations, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Leadership Transformations or the public.

Personal information collected on this site may be stored and processed in the United States.  Leadership Transformations abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information

Leadership Transformations offers its customers choices for the collection and use of personal information. You may go notify us of your preferences by emailing Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from Leadership Transformations by utilizing the “unsubscribe” link at the bottom of any email and you will be automatically removed from our emailing list. 

Security of your Personal Information

Leadership Transformations is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

Changes to this Statement

Leadership Transformations will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how Leadership Transformations will use your personal information, Leadership Transformations will prominently post such changes prior to implementing the change. Leadership Transformations encourages you to periodically review this Statement to be informed of how Leadership Transformations is protecting your information.

Terms and Conditions:

Conditions of Use 
Use of the Leadership Transformations website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

Leadership Transformations, Selah, Emmaus, CHAT, and other marks indicated on our site are trademarks owned exclusively by Leadership Transformations, Inc. (LTI). The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not the property of Leadership Transformations, in any manner that seeks to disparages or discredit Leadership Transformations or in any manner that may cause confusion among our customers.

All content on this website is the exclusive property of Leadership Transformations, Inc. (LTI). Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will defend our rights to this material.

Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

Leadership Transformations, Inc. (LTI) grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Leadership Transformations, Inc. (LTI). This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Leadership Transformations, Inc. (LTI). You are prohibited from using meta tags or any other hidden text utilizing Leadership Transformations' name or trademarks without the express written consent of Leadership Transformations, Inc. (LTI). Any unauthorized use of this websites voids the limited license granted by Leadership Transformations, Inc. (LTI).

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant Leadership Transformations, Inc. (LTI) and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Leadership Transformations, Inc. (LTI) or its affiliates for all claims resulting from content you supply. Leadership Transformations, Inc. (LTI) reserves the right to remove any content at our sole discretion.

This site is provided by Leadership Transformations, Inc. (LTI) on an "as is" and "as available" basis. Leadership Transformations, Inc. (LTI) makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of is at your own risk. 
Leadership Transformations, Inc. (LTI) cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Leadership Transformations, Inc. (LTI) will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

From time to time, Leadership Transformations may offer its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page ( or announced via other means of communication in conjunction with the promotion of the Leadership Transformations product collection, internet forums and various online websites. 

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Leadership Transformations, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If we determine that an exploitation of the system/offer has taken place, we reserve the right to cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order.

By visiting, you agree that the laws of the state of Massachusetts, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Leadership Transformations, Inc. (LTI). 

Leadership Transformations, Inc. (LTI) reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.